Scope IT Support Portal | Scope IT Solution

Support Operations Dashboard

Org: 60092953579 • Dept: 283970000000010772

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Scope IT Solution Queue

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Awaiting staff response

High Priority

Urgent client SLAs

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Active Support Queue

Live synchronization with Zoho Desk for Scope IT Solution.

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Change Status:

#100

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Client: Zoho Support (Scope IT Solution) • Assigned: Denish Vora • Category: System Setup • Created: 23 Oct 2026

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Issue Description

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Mark as Internal Staff Note (Hidden from client)

Scope IT Solution - Corporate AMC Directory

Verified corporate service contracts across Mumbai, India.

3 Active Accounts

Apex Logistics India

Active

Rajesh Kumar (Ops Head)

rajesh@apexlogistics.in

Bandra Kurla Complex (BKC)

Enterprise Gold AMC

28 Desktops, 2 Windows Servers

Sekhri & Associates

Active

Anil Sekhri (Managing Partner)

anil@sekhriassociates.com

Nariman Point, Mumbai

Hardware & Network AMC

14 Laptops, 1 Fortinet Firewall

Metro Infra Mumbai

Active

Kunal Patil (IT In-charge)

kunal@metroinfra.in

MIDC Andheri East, Mumbai

Network & CCTV SLA

32 IP Cameras, 2 Cisco Switches

Zoho Desk Production Parameters

Live mapped environment values for Scope IT Solution.

Connected

Organization ID 60092953579

Default Department ID 283970000000010772

Data Center / Host desk.zoho.in (India Data Center)

Primary Administrator Denish Vora (denish@scopeitsolution.com)

Live API Diagnostic Tester

Simulate OAuth 2.0 handshake, Department routing, and REST queries.

[12:45:00] [SUCCESS] Zoho Desk OAuth endpoint initialized (accounts.zoho.in)

[12:45:01] [SUCCESS] Organization verification: ID 60092953579 confirmed active

[12:45:02] [SUCCESS] Department 283970000000010772 mapped to Scope IT Helpdesk

Active Support Queue

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Scope IT Solution - Corporate AMC Directory

Zoho Desk Production Parameters

Live API Diagnostic Tester

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